Extreme Latency

Incident Report for Nexternal

Resolved

This incident has been resolved.

Posted Jul 13, 2021 - 15:49 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 13, 2021 - 15:33 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 13, 2021 - 15:27 PDT

Update

We are continuing to investigate this issue.

Posted Jul 13, 2021 - 15:22 PDT

Update

We are continuing to investigate this issue.

Posted Jul 13, 2021 - 14:53 PDT

Update

We are continuing to investigate this issue.

Posted Jul 13, 2021 - 14:28 PDT

Update

We are continuing to investigate this issue.

Posted Jul 13, 2021 - 14:06 PDT

Update

We are continuing to investigate the issue.

Posted Jul 13, 2021 - 13:41 PDT

Investigating

We are getting reports of significant latency. We are currently investigating the issue.

Posted Jul 13, 2021 - 13:17 PDT

This incident affected: Online Catalogs, Order Management Systems, Transaction Manager, and Amazon.