All Systems Operational
Online Catalogs Operational
90 days ago
100.0 % uptime
Today
Order Management Systems Operational
90 days ago
100.0 % uptime
Today
TrueCommerce Engage Operational
90 days ago
100.0 % uptime
Today
Nexternal API ? Operational
90 days ago
100.0 % uptime
Today
Nexternal.com Operational
90 days ago
100.0 % uptime
Today
Transaction Manager Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 9, 2022

No incidents reported today.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022
Completed - The scheduled maintenance has been completed.
Aug 6, 23:00 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 6, 22:25 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 6, 21:16 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 6, 20:04 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 19:00 PDT
Update - REMINDER: Starting at 10:00 p.m. ET (7:00 p.m. Pacific) on Saturday, August 6, 2022, scheduled maintenance will be conducted. During this maintenance period you will experience an interruption in your service, possibly lasting up to four hours. Please read full notice for complete details.
Aug 5, 08:48 PDT
Update - REMINDER: Starting at 10:00 p.m. ET (7:00 p.m. Pacific) on Saturday, August 6, 2022, scheduled maintenance will be conducted. During this maintenance period you will experience an interruption in your service, possibly lasting up to four hours. Please read full notice for complete details.
Aug 1, 08:26 PDT
Scheduled - Starting at 10:00 p.m. ET (7:00 p.m. Pacific) on Saturday, August 6, 2022, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your TrueCommerce Nexternal services.

During this maintenance period you will experience an interruption in your service, possibly lasting up to four hours, including your Nexternal Order Management System, your Nexternal online storefront and all Nexternal API transmissions (including XML transmissions, customer integration API transmissions, EDI transmissions via TrueCommerce Connect, TrueCommerce Engage and all transmissions regarding Amazon orders.) During this maintenance period, access to TrueCommerce Nexternal will not be available.

We apologize for any inconvenience this may cause. To stay informed of additional maintenance announcements and see the current status of our systems, register for status page updates by navigating to https://status.nexternal.com and selecting “Subscribe to Updates”.

Jul 20, 12:10 PDT
Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022

No incidents reported.

Jul 27, 2022

No incidents reported.

Jul 26, 2022

No incidents reported.