All Systems Operational
Online Catalogs Operational
90 days ago
100.0 % uptime
Today
Order Management Systems Operational
90 days ago
100.0 % uptime
Today
TrueCommerce Engage Operational
90 days ago
100.0 % uptime
Today
Nexternal API ? Operational
90 days ago
100.0 % uptime
Today
Nexternal.com Operational
90 days ago
100.0 % uptime
Today
Transaction Manager Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Starting at 10:00 p.m. ET on Monday, June 6, 2022, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your TrueCommerce Nexternal services.

During this maintenance period you will experience an interruption in your service, possibly lasting an hour or more, including your Nexternal Order Management System, your Nexternal online storefront and all Nexternal API transmissions (including XML transmissions, customer integration API transmissions, EDI transmissions to and from Transaction Manager via TrueCommerce Connect, and all transmissions regarding Amazon orders.) During this maintenance period, access to TrueCommerce Nexternal will not be available.

As a part of this maintenance we will be receiving updated Web Application Firewall (WAF) signatures, so please let us know if after this maintenance you encounter a wrongfully rejected URL and we will clear it up quickly.

We apologize for any inconvenience this may cause. To stay informed of additional maintenance announcements and see the current status of our systems, register for status page updates by navigating to https://status.nexternal.com and selecting “Subscribe to Updates”.

Posted on May 26, 13:39 PDT
Past Incidents
May 28, 2022

No incidents reported today.

May 27, 2022

No incidents reported.

May 26, 2022

No incidents reported.

May 25, 2022

No incidents reported.

May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.