It has been determined that the root of this incident was an issue with our primary Storage Area Network where files are stored. This issue has been resolved.
Posted Feb 25, 2019 - 12:27 PST
Update
We are continuing to monitor for any further issues.
Posted Feb 25, 2019 - 09:59 PST
Update
We are continuing to monitor for any further issues.
Posted Feb 25, 2019 - 09:17 PST
Update
We are continuing to monitor for any further issues.
Posted Feb 25, 2019 - 08:38 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 25, 2019 - 08:08 PST
Investigating
Multiple storefronts and Order Management Systems are not loading. We are currently investigating the issue.
Posted Feb 25, 2019 - 07:49 PST
This incident affected: Online Catalogs, Order Management Systems, TrueCommerce Engage, and Nexternal.com.