TrueCommerce Nexternal Scheduled Maintenance
Scheduled Maintenance Report for Nexternal
The scheduled maintenance has been completed.
Posted Aug 14, 2022 - 00:30 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 13, 2022 - 19:00 PDT
Starting at 10:00 p.m. ET (7:00 p.m. Pacific) on Saturday, August 13, 2022, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your TrueCommerce Nexternal services.

During this maintenance period there is a small chance that you will experience short periods of interruption in your service, including your Nexternal Order Management System, your Nexternal online storefront and all Nexternal API transmissions (including XML transmissions, customer integration API transmissions, EDI transmissions via TrueCommerce Connect, TrueCommerce Engage and all transmissions regarding Amazon orders.)

We apologize for any inconvenience this may cause. To stay informed of additional maintenance announcements and see the current status of our systems, register for status page updates by navigating to and selecting “Subscribe to Updates”.
Posted Aug 09, 2022 - 11:35 PDT
This scheduled maintenance affected: Online Catalogs, Order Management Systems, TrueCommerce Engage, Nexternal API,, and Amazon.