OMS/Storefrount Outage

Incident Report for Nexternal

Resolved

The Nexternal system experienced an outage affecting the OMS and Online Storefront. The team identified the issue and quickly resolved the problem. A drive on our database server reach capacity quicker than our team was able to address it proactively. We are looking into why this occurred and how we adjust our monitoring tools to better react to these incidents.
Posted Jan 29, 2025 - 10:00 PST