Integration issues

Incident Report for Nexternal

Resolved

This incident has been resolved. Traffic is normal.

Posted Apr 29, 2021 - 22:55 PDT

Update

Storefront and OMS access is also impacted sporadically. We are working on a fix.

Posted Apr 29, 2021 - 20:56 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 29, 2021 - 20:26 PDT

Investigating

We are currently investigating an issue causing a delay in Amazon order processing.

Posted Apr 29, 2021 - 19:48 PDT

This incident affected: Online Catalogs, Order Management Systems, and Amazon.