Service Outage - Transaction Manager / Nexternal Integration
Incident Report for Nexternal

Data corruption caused by issues in the network caused a disruption in the information flow between the Nexternal Platform and Transaction Manager. The issue was quickly identified and a fix was implemented to correct the issue. Once the corruption was corrected, data began flowing as usual.

Posted May 29, 2019 - 15:30 PDT

This incident has been resolved. We will update the issue with additional details once we have completed a root cause analysis.
Posted May 24, 2019 - 15:08 PDT
A fix has been implemented and communication is flowing. We are monitoring the results.
Posted May 24, 2019 - 14:57 PDT
Our integration between Nexternal and Transaction Manager is currently experiencing an outage. Both Transaction Manager and Nexternal are fully operational independently. Our team is currently diagnosing the issue and we will post an update in 30 minutes.
Posted May 24, 2019 - 14:16 PDT
This incident affected: Transaction Manager.