Email notifications from the Nexternal Plaftform being blocked

Incident Report for Nexternal

Resolved

Error logs showing a spike in the number of emails being blocked from the Nexternal platform. The team has reverted a security policy believed to have caused this and are monitoring. A significant drop in blocked emails has been observed. Some providers will block for a timed period that would need to expire before resolution is fully realized.
Posted Oct 14, 2024 - 14:00 PDT