Amazon orders prevented from importing
Incident Report for Nexternal
Some Amazon orders were not being imported. A change we made to support a larger number of characters in Amazon product names caused an issue. Orders containing line items with more than 50 characters were prevented from importing. The issue was identified and the fix was rolled into production at 4:20 Pacific. Orders which had been prevented from importing started to flow in immediately. Issue resolved.
Posted Jul 29, 2020 - 15:00 PDT