Transaction Manager Communication Issue
Incident Report for Nexternal
Resolved
The incident has been resolved.
Posted 19 days ago. Jul 02, 2018 - 14:57 PDT
Update
We are continuing to actively work to fully resolve this issue. Some customers are experiencing latency or ongoing lack of communication between Nexternal and Transaction Manager.
Posted 19 days ago. Jul 02, 2018 - 11:35 PDT
Monitoring
Communication is flowing between the two systems again. We are continuing to monitor the situation.
Posted 19 days ago. Jul 02, 2018 - 09:27 PDT
Update
We are continuing to work on a fix for this issue.
Posted 19 days ago. Jul 02, 2018 - 09:02 PDT
Identified
The issue has been identified and a resolution is currently being implemented.
Posted 19 days ago. Jul 02, 2018 - 08:42 PDT
Update
We are continuing to work on this issue. There is a communication problem between Nexternal and Transaction Manager. We will provide another update in 20 minutes if the issue is not resolved.
Posted 19 days ago. Jul 02, 2018 - 08:33 PDT
Investigating
We are currently investigating an issue with Transaction Manager. If not yet resolved, we will publish another update within 20 minutes.
Posted 19 days ago. Jul 02, 2018 - 08:10 PDT
This incident affected: Transaction Manager.